Frequently Asked Questions

Answers to Your Burning Questions about Igniter Engineering

Igniter Answers to Common Client Questions

For Product ideas and implementation:

  1. Client provides Igniter with requirements, questions, technical specifications, and any
    preliminary data
  2. Client stakeholders attend one or two 30-minute intro calls to determine fit, form, and function of Igniter’s Product involvement and scope
  3. Igniter and Client mutually draft SOW and edit with a positive feedback loop until both parties mutually agree on terms
  4. Work on SOW scope begins and Client Product idea is brought to life

For Service support requests, staffing contracts, and SOWs:

  1. Client provides Igniter with requirements, questions, technical specifications, and any preliminary data
  2. Client stakeholders attend one or two 30-minute intro calls to determine fit, form, and function of Igniter’s Service involvement and scope
  3. Igniter and Client mutually draft support request contract, staffing contract, or SOW contract and edit with a positive feedback loop until both parties mutually agree on terms
  4. Work on SOW scope begins and Client Service contract provides critical support to Client business